Refund policy

LIJADORA BOOTS

Returns & Exchanges Policy

Last updated: August 27, 2026

Returns and exchanges must be requested within 14 calendar days of delivery or pickup.

CONDITION

Boots must be unworn, unused, and in original condition with all original packaging and materials.

IMPORTANT: Try boots on indoors on carpet or another clean, soft surface. Boots with scratched, scuffed, worn, dirty, or otherwise marked soles, or other signs of wear, are not eligible for return or exchange. All returns are inspected.

HOW TO START A RETURN OR EXCHANGE

Email lijadoraboots@gmail.com with your order number, reason for the request, and requested size if exchanging. Please contact us before sending boots back.

SIZE EXCHANGES

Exchanges are subject to inventory availability.

If the requested size is available, we will reserve one pair for 7 calendar days after the exchange is authorized. The original pair must be placed in transit with tracking within those 7 days. The replacement is sent or released for pickup only after the returned boots are received and approved.

If the requested size is out of stock, we cannot guarantee or reserve future inventory. You may return the original pair for a refund if eligible and purchase the desired size later if it becomes available.

Customers pay return shipping. If the replacement pair is shipped, the $25 standard shipping charge applies. An eligible replacement may instead be picked up at a future College Station Game Day Pickup at no charge, subject to availability.

REFUNDS

Approved returns are refunded to the original payment method. We do not offer store credit or charge a restocking fee. Original shipping charges are non-refundable. Bank or card processing times may vary.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

Email us promptly with your order number and photos. If the issue is confirmed, Lijadora Boots will cover reasonable shipping costs to correct it.

RETURN ADDRESS

Authorized returns should be sent to:

Lijadora Inc.

4113 S. Mile 4 W.

Weslaco, TX 78596

We strongly recommend using a trackable shipping method. Lijadora Boots is not responsible for return packages lost before delivery to us.

Questions: lijadoraboots@gmail.com